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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Laser Jet Pro MFP M281fdw

I am trying to scan a document with the HP printer/scanner.  However, it is scan page by page into multiple document.  How do I scan few pages and save into one document?

2 REPLIES 2
HP Recommended

Make sure you have 300 dpi set and the setting Seperate file for each scanned page unchecked.

 

 

HP Seperatefileforeachpage.jpg

 

 

 

 

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended


For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Check all your settings and expand all tabs and all + signs to see all options that available.  And there are a lot of them.

 

Make searchable PDFs scans with this free scanning software - https://www.naps2.com/   

 

NAPS2 also allows you to:

 

  1. Maximize and resize the scanning screen on your computer.
  2. Scan over 300 ppi/dpi from the Glass or ADF.
  3. Save multiple pages (over 300 ppi/dpi) to one PDF file.
  4. Provide scan resolutions of 100, 150, 200, 300, 400, 600, 800, 1200 dpi.

Let us know.

HP Recommended

Hi, thanks for your response.  However, I have unchecked the "separate pages into multiple documents", it still did not work.

 

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