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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-02-2022 03:11 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281cdw
Operating System: macOS 10.12 Sierra

How doI I scan old photos with my HP Color LaserJet Pro MFP M281cdw printer? I have tried "scan to USB" and the photo scans as a document, not a photo. (I have set to JPEG). Also, is there a way to scan a few photos at a time as separate photos?

Category:
1 REPLY 1

‎03-06-2022 08:19 AM

HP Recommended

@JackieBeNice, Welcome to the HP Support Community! I’m here to help.

 

To scan from your mac, you may use the HP Smart app or the HP Easy Scan app.

These apps can be downloaded from the App Store.

Yes, you can scan photos and save them individually.

 

For more info, refer to - How to scan with an HP printer

 

If you are using the scan to USB option on the printer screen,

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

 

Make sure the scan settings are as per your requirements. Refer to page 63 of the User guide

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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