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HP Recommended
Smart tank 610
iOS

I want to set up smart tank so that when I scan or receive a fax I can have it sent to my email address

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Faxes can only be printed ore received to file on a local Windows PC using HP Digital Fax, the printer does not support receiving incoming faxes to Email nor to a mobile device.

See page 61 to set up HP digital Fax:

http://h10032.www1.hp.com/ctg/Manual/c06352000

 

For scanning, you may scan from your printer using the HP app, then share it to an email:

https://support.hp.com/us-en/document/c03561640

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Faxes can only be printed ore received to file on a local Windows PC using HP Digital Fax, the printer does not support receiving incoming faxes to Email nor to a mobile device.

See page 61 to set up HP digital Fax:

http://h10032.www1.hp.com/ctg/Manual/c06352000

 

For scanning, you may scan from your printer using the HP app, then share it to an email:

https://support.hp.com/us-en/document/c03561640

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hi,

So i am setting up the smart tank 615 printer on my husbands computer and iPhone. The question I have is do I create separate hp.com profile for him so he can configure advanced settings or does he use the same profile as mine that I already created ?

Also does mobile faxing cost money after the trial period, and if so how much.

 

Thanks,

 

Marla

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