Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-14-2020 08:59 AM

HP Recommended
Product: Smart tank 610
Operating System: iOS

I want to set up smart tank so that when I scan or receive a fax I can have it sent to my email address

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-14-2020 09:32 AM

HP Recommended

Hi,

Faxes can only be printed ore received to file on a local Windows PC using HP Digital Fax, the printer does not support receiving incoming faxes to Email nor to a mobile device.

See page 61 to set up HP digital Fax:

http://h10032.www1.hp.com/ctg/Manual/c06352000

 

For scanning, you may scan from your printer using the HP Smart app, then share it to an email:

https://support.hp.com/us-en/document/c03561640

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎02-14-2020 09:32 AM

HP Recommended

Hi,

Faxes can only be printed ore received to file on a local Windows PC using HP Digital Fax, the printer does not support receiving incoming faxes to Email nor to a mobile device.

See page 61 to set up HP digital Fax:

http://h10032.www1.hp.com/ctg/Manual/c06352000

 

For scanning, you may scan from your printer using the HP Smart app, then share it to an email:

https://support.hp.com/us-en/document/c03561640

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎02-15-2020 04:03 AM

HP Recommended

Hi,

So i am setting up the smart tank 615 printer on my husbands computer and iPhone. The question I have is do I create separate hp.com profile for him so he can configure advanced settings or does he use the same profile as mine that I already created ?

Also does mobile faxing cost money after the trial period, and if so how much.

 

Thanks,

 

Marla

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