-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: How to scan to network folder

Create an account on the HP Community to personalize your profile and ask a question
09-13-2020 08:20 AM
I bought the MFP M479 to replace another HP that was frozenn. I'm trying to setup the "scan to network folder" option to be able to scan from the control panel on the printer. I can scan using the computer to select a folder but it would be handy to be able to do it from the printer itself and not have to bootup my scomputer.
I go to the IP address of the printer. Under the tab "scan to computer" there is this message:
"You cannot use this function because it has been disabled. For more information, contact the person who set up the printer"
Under the "scan to network folder" there is no option that I can see where you can enter the network folder address. This function was working on my old printer. I've installed all the software from the HP website. This is a windows 10 64 bit computer.
Solved! Go to Solution.
Accepted Solutions
09-13-2020 02:11 PM
Thanks for clarifying.
Please follow below steps to set up scanning to a network folder:
https://support.hp.com/gb-en/document/c06269904
You may also follow below support video with the exact steps:
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
09-13-2020 10:59 AM
Hi,
Under Scan to Network folder > network Folder Setup, you should see an icon to create a new profile, then you will be provided with the options to set up a shared folder:
You may also follow below support document to set up a shared folder for your printer:
https://support.hp.com/gb-en/document/c06269904
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
09-13-2020 02:11 PM
Thanks for clarifying.
Please follow below steps to set up scanning to a network folder:
https://support.hp.com/gb-en/document/c06269904
You may also follow below support video with the exact steps:
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂