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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎07-10-2025 01:39 PM

HP Recommended

Can you scan using the printer (HP Smart Tank 7301) without using a separate scanner?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2025 01:57 PM

HP Recommended

Yes,

here the Product Specifications for the HP Smart Tank 7301e All-in-One (28B70A) 

but

you must install the complete software.
Here is the link for the software, for Win11.

Which OS is being used?

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎07-10-2025 01:57 PM

HP Recommended

Yes,

here the Product Specifications for the HP Smart Tank 7301e All-in-One (28B70A) 

but

you must install the complete software.
Here is the link for the software, for Win11.

Which OS is being used?

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.
2 people found this reply helpful
Was this reply helpful? Yes No

‎07-13-2025 10:08 AM

HP Recommended

Thank you for responding and it was very helpful.

1 person found this reply helpful
Was this reply helpful? Yes No

‎07-13-2025 02:17 PM

HP Recommended

You are very welcome.

I am pleased that I was able to help you.

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No
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