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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Locked

‎01-30-2018 03:47 PM

HP Recommended
Product: HP Deskjet 3636
Operating System: Microsoft Windows 7 (64-bit)

How to scan, what buttons to press etc. as no details in instructions....??

19 people had the same question
1 REPLY 1

‎01-30-2018 04:42 PM

HP Recommended

@Arca10

 

  1. Install the Full Feature Software
  2. After the software is installed, use the Printer Assistant shortcut icon on the Desktop named for your printer to access Scan options.

 

Printer Software - Installation

NOTE:  If using USB, disconnect the USB cable between the printer and the computer before starting the installation.  Connect the cable when instructed to do so (toward the end of the installation procedure).

 

Download, save, and install the Full Feature Software for your Operating System version

After the software is installed, Restart the computer and log in

 

Video help

NOTE:  Videos may be found in one or more locations (depending on printer / software / version)

Open the printer’s Software and Drivers page >

Scroll down and select Related Videos > Click View All >

Find and view the relevant video

OR

Open the printer’s Homepage >

Scroll down and select Video Tutorials > Click View All >

Find and view the relevant video

 

Firmware

Consider installing the printer Firmware

READ (when provided) all instructions before installing the firmware

If / After the firmware is installed, Restart the computer and log in

 

Reminder:  Firmware is only updated after the printer software is installed / functional.

 

 

 

From the printer How-to:

How to Scan (Windows)

 

Download and read:

 User Guide

 

 

Some of the options mentioned in the Dragon document are available for you in Windows 7.

 

Dragon Document – Collection of Help, suggestions, links to how-to videos, and examples: 

Scanning Program Options

Topics / Sections – various, including:

  • Know and Understand Scan DPI / Scan Resolution options
  • HP Scan Extended – Exceptional standalone free scan program:  Single, Multiple scans, image and PDF scans, Auto-Crop!
  • NAPS2-- Not another PDF Scanner – free standalone program scans PDF files and image(s) as .jpeg or PDF file(s)
  • Printer Software (Full Feature Software > Printer Assistant > Print, Scan & Fax > Scan a Document or Photo)
  • HP Scan and Capture from Windows Store
  • And others…

 

 

Click Thumbs Up on a post to say Thank You!

 

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

 

Dragon-Fur

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