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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-15-2019 03:42 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

On my app - the scan settings allow me to choose between using the document feeder or the scanning window.  As I want to scan a large document (multiple pages), I keep choosing "use the document feeder" but when I press scan it scans a blank page from the window instead.  How do I rectify this please?

1 person had the same question
2 REPLIES 2

‎05-15-2019 08:04 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Woud recommend that you use the HP FULL featured software.

 

These resources will show you how it's done:

HP Deskjet 2652 & 2655: Download Install Software & Connect using HP Auto Wireless

HP Deskjet 2652 & 2655: Scan Multiple Pages to a PDF Document

HP Deskjet 2652 & 2655 : Scan Multiple Photos with Auto Crop

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
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‎05-15-2019 10:48 AM

HP Recommended

Hi,

Apologies for jumping in, but one thing I would like to clarify is the fact that the Deskjet 2630 printer does not have an automatic document feeder, it only has a flatbed glass and cannot automatically feed multiple originals to scan and copy.

 

You may follow Scan Multiple Pages to a PDF Document as suggested by @greenturtle above to scan multiple pages into a single file manually from the Flatbed Glass, just consider that your printer cannot do a such automatic.

 

Cheers,

Shlomi



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