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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I recently bought an HP OfficeJet Pro 9120e. On my older HP printer and scanner the order for the network folders was simply alphabetical - which is just fine - but on this new one it seems to be completely random. It's neither the order I created them in nor an alphabetical order. This completely random order is extremely disruptive to a user friendly workflow.

 

Is there a way to set the order manually or set it to have it show alphabetically?

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