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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
LaserJet Pro MFP M130fw
Microsoft Windows 7 (64-bit)

I need instructions to set-up the scan feature for our printer, LaserPro MFP M130fw.

 

Thank you!

 

2 REPLIES 2
HP Recommended

 

Hi @Buck23,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you need help with setting up scan feature on your HP Laser Jet printer. Don't worry as I have a few suggestions which should help you resolve this issue.

 

To provide you with an accurate solution, I'll need a few more details:

How is the printer connected? USB/Wireless

Have you installed the full feature software for the printer?

Are you able to make a copy from the printer?

 

In the meantime, let's try these steps here: 

 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

 

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.

 

If the copy comes out fine, I would suggest you follow the steps here to uninstall and reinstall the full feature software: 

 

First, unplug the USB cable from the printer if present.

Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.

Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.

Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.

Under print server properties, go to drivers - remove any entry there as well.

Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

Restart your computer.

Now click http://ftp.hp.com/pub/softlib/software13/printers/COL71126/LJM129-M134_UWWL_4-1_UWWL_4_1_Full_WebPac... to download and install the software.

Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

 

For more assistance on setting up Scan to E-mail feature: HP LaserJet Pro MFP - Set up the Scan to E-mail feature

 

Let me know if those steps worked for you.

If they did, that’s awesome!

Give us some reinforcement by clicking the solution and kudos buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

HP Recommended

Hello,

 

Thanks for the Advise, i was able to use the scan wireless in my PC

 

regards

Emir

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