• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-24-2019 09:21 AM

HP Recommended
Product: HP Envy 7640 all in one printer
Operating System: Microsoft Windows 10 (64-bit)

I would like to setup eFax with my printer. Is this possible? 

CAT83
2 people had the same question
1 REPLY 1

‎02-26-2019 12:16 PM

HP Recommended

@cat83,

 

Welcome to HP Support Community,

 

Let's ensure you have the full feature software installed for the printer. 

 

Once you have the full feature software installed, To set up HP Digital Fax (OS X)
1. Open HP Utility.
HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard
disk.
2. Select the printer.
3. Click Digital Fax Archive in the Fax Settings section.

 

You may go through the User guide of your printer. - Chapter 6. Fax and page number 57.

 

HP Printers - Use HP Digital Fax to Receive Faxes to a Computer or Email

 

Let me know how it goes for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Jeet_Singh
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.