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HP Recommended
Hp Laserjet M127fw
Microsoft Windows 10 (64-bit)
My Hp laserjet M127fw is displaying "Calibrating" on the screen when ever i want to photocopy a document and stop from there with no result. please help me fix the problem so that i can get my hp laserjet 127fw back to work. thank you.
4 REPLIES 4
HP Recommended

Hi @Aliyu_Pilot,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I see that you are having an issue with the LaserJet printer. I’d suggest you start with a power drain to try and fix the issue. Here are the steps:

  • Remove the cartridges from the printer.
  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.
  • Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.
  • If the printer is still stuck on Calibrating, then perform a full factory reset on the printer. I am sending you a private message with the steps. Please check the mailbox icon at the top right corner of your screen to access your inbox.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

Jeet_Singh
I am an HP Employee

HP Recommended

Hello @Jeet_Singh,

Thank you very much for the quick response on the problem i have been encountering with my HP Laserjet M127fw. i have followed the steps you sent to me very carefully over and over and when it did'nt work, i perfomed the NVRAM reset by following the steps you mentioned but the printer is still displaying "Calibrating" on the screen when i try to make a photocopy or scan a document.

i will realy appreicate if further assistance will be provided to solve the issue, please.

Thank you. 

HP Recommended

Hi! @Aliyu_Pilot, I am the Mr.Robot. It looks like you were interacting with @Jeet_singh, but he is out of the office today, so I'll take over from here.

 

I appriciate your efforts for writing back to us.

 

As you mentioned the issue still persists after performing an NVRAM reset on your printer.

 

Try updating the printer firmware and check if it helps.

 

Link to update the printer firmware.

 

If the issue still persists after trying out the steps.

 

It is a hardware issue with your printer. Please contact HP support for service options.

 

Link to contact HP.

 

 

 

Let me know how it goes!

Have a great day ahead! 🙂

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

I hate HP Printers.

**bleep** ANNOYING AS HELL!!!!!!!!!!

Always CALIBRATING. ALWAYS CLEANING.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.