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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet Pro MFP 4101fdn Printer

We have been receiving the same fax over and over again - I have shutdown the printer, disconnected the network cable, reset the digital fax in the printer settings and it has not stopped this same fax from duplicating over and over again. We have to turn off the machine to receive our regular faxes. Any suggestions?

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