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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-09-2018 05:19 AM

HP Recommended
Product: Deskjet 2050
Operating System: Microsoft Windows 10 (64-bit)

Hi, I'm trying to help a friend with this problem. He is trying to scan multiple documents and wants to get them into a single pdf file to send as an email to his client.

Please can you help him with this?

Many thanks,

 

3 people had the same question
1 REPLY 1

‎02-09-2018 05:36 AM

HP Recommended

Hi,

Open the HP Deskjet 2050 software fro your desktop or under Start > All Apps > HP > HP Deskjet 2050.

Click Scan a  Document or Photo.

Select Save as PDF, ensure the Resolution is set as 300 DPI or below and the Show Scan Preview option is checked, then press Scan.

Use the plus icon below the scan preview to scan  additional pages once you are done scanning a page, press Save once you are done to save the scan.

 

If you may not able to find the HP Deskjet 2050 software on your PC follow the HP Print and Scan Doctore below to thnsure the latest HP Full Feature Software is installed on the computer:

http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

 

Shlomi



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