Hp 2135 ... Showing an error occured while scanning

[Corrosiveshubh]

[Aardvark1]

Hi @Corrosiveshubh. 

Welcome to the HP Support Forums. I understand that you are getting a scanner error. I would like to help. 

To start try running the HP Print and Scan Doctor.

If you have any questions, or this does not resolve the issue, let me know.

If this resolves your issue, please click Accepted Solution. This will allow other people with the same issue to find the solution easily. If you wish to say thanks, feel free to click Kudos.  

[Corrosiveshubh]

i have windows 7 64 bit operating system nd on 32 bit it was running nicely

[Aardvark1 · Accepted solution]

Have you updated the drivers? 

What were the results from running the HP Print and Scan Doctor? 

[Corrosiveshubh]

it shows driver is missing

[Aardvark1]

Ah, OK. 

Try reinstalling the drivers. This link will allow you to download from the HP web site. 

Software and driver results for: HP DeskJet Ink Advantage 2135 All-in-One Printer

[senna]

the driver is installed but windows device manager "application crash" happened when i run HP Print & Scan Doctor...

[hendrika]

I have the same problem

[potatocurry]

i hjave the exact same issue, i wqould appreciate a solution ASAP please, if you know how to solve it

[Rainbow7000]

Welcome to the HP Community @potatocurry🙂

I saw your post about the scanning error issue you're facing, and would like to help.

Please tell me which printer model you have and which operating system you're running on your computer. Also let me know how you have the printer connected to the computer and which steps you have tried so far.

In the meantime, try resetting the printer and restarting the computer and try the scan again from the front panel of the printer, and also from the software on the PC. Let me know what the exact error says.

Thanks!:)

Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.