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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP LaserJet Pro MFP M329dw

Unable to. Use scanner of hp laserjet mfb m329dw on ubuntu. Tried hplip but sho

1 REPLY 1
HP Recommended

Hi @Kailasam,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To use the scanner functionality of your HP LaserJet MFP M329dw on Ubuntu, you'll need to ensure that the necessary drivers are installed and configured properly. Here are the steps you can follow.

 

Install HPLIP: Make sure you have the latest version of HPLIP (HP Linux Imaging and Printing) installed on your system. You can install it from the terminal using the following command:

 

sudo apt install hplip

 

This command will install HPLIP and any necessary dependencies.

Configure HPLIP: After installing HPLIP, you might need to run the setup utility to configure your printer and scanner. You can do this by running:

 

sudo hp-setup

 

Follow the on-screen instructions to set up your printer/scanner. Make sure your printer is connected to your Ubuntu system and turned on.

Check scanner recognition: Once the setup is complete, you can check if your scanner is recognized by running:

 

hp-scan

 

This command should initiate a scanning process. If it works, then your scanner is properly configured.

Troubleshooting: If you encounter any issues during setup or scanning, you might want to check the HPLIP documentation or visit the HPLIP website for troubleshooting tips specific to your printer model.

Alternative scanning software: If HPLIP doesn't work for you, you can also try using other scanning software available for Ubuntu, such as Simple Scan or XSane. These applications might have better compatibility with your scanner.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
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