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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-31-2018 09:44 PM

HP Recommended
Product: Hp 3830 printer

I am using an hp 3830 printer brand new

how do I scan to email

i only see scan to computer 

is there a way to send directly to an email

 

thanks

11 people had the same question
2 REPLIES 2

‎01-31-2018 09:57 PM

HP Recommended

No,

Scanning directly to email can only be done via the software and only if you have a mail clieant such as MS Outlook installed and configured on your computer.

 

If you do have a such click Scan > Computer, then select your computer name.

Click Save as PDF and then select Send PDF as Email and follow the steps, which will launch a New Mail dialog with the scan attached on your PC.

 

If you do not have any mail client installed you will need to scan to your computer and then manually attach the scan to a new email.

 

Shlomi



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‎02-06-2024 07:37 AM

HP Recommended

Hello community users!

 

If you use MacOS, the following link may help you:

 

Configuring Scan to E-Mail

 

SofiaML
HP Support Community

I work on behalf of HP.
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