Hp Ink Tank wireless 415 scan not working

[Romanroka]

Hi I tried everything and nothing works.

Driver check error

Windows WIA not working

Disconnected and reconnected nothing worked

regards.

[Kumar0307]

Hi @Romanroka

Welcome to the HP Support Community. I understand you are not able to scan. I'd be happy to assist you.

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Check the scanner bar functionality

Perform a visual test of the scanner mechanism to see if it is jammed.

1. Remove any original documents or photos from the scanner glass.
2. Lift the scanner lid slightly, and then press the Copy button or icon.

If the scanner light does not move or moves halfway or is not lit, the scanner mechanism is likely jammed/broken.

Hope this helps! Keep me posted. 

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