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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Hp Scan & Capture version = 40.0.245.0

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09-26-2025 02:23 PM
I had HP Scan & Capture on my now old Windows 10 computer - just replaced by a new Windows 11 computer.
I loved it.
Can anyone tell me how and where I might be able to obtain a copy for download ?
I understand that it likely would be compatible with Windows 11.
Solved! Go to Solution.
Accepted Solutions
09-26-2025 03:02 PM
Welcome to the HP Community --
I am sorry to be the bearer of bad news --
After a decade of service, the beloved HP Scan and Capture app was retired in May 2024.
It was usable as installed as long as you still had the app on the computer.
It is not available for download. Should you "find" the app somewhere, it is not from HP.
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HP Scan and Capture
Important News
HP printers - Scan with HP Scan and Capture (Windows)
Note:
From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
===================================
Message Content References
Technology Tips - Video Gallery from our HP Expert greenturtle
Technology Tips– YouTube Video Help for Printers
HP Support Official Channel – HP Support Video Gallery
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
09-26-2025 03:02 PM
Welcome to the HP Community --
I am sorry to be the bearer of bad news --
After a decade of service, the beloved HP Scan and Capture app was retired in May 2024.
It was usable as installed as long as you still had the app on the computer.
It is not available for download. Should you "find" the app somewhere, it is not from HP.
------------------------------------------------------------------
HP Scan and Capture
Important News
HP printers - Scan with HP Scan and Capture (Windows)
Note:
From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
===================================
Message Content References
Technology Tips - Video Gallery from our HP Expert greenturtle
Technology Tips– YouTube Video Help for Printers
HP Support Official Channel – HP Support Video Gallery
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
09-27-2025 09:14 AM
The answer is the same.
The HP Scan and Capture software is retired / discontinued as of May 2024.
There is no legitimate HP source to download the application.
Be careful -- should you find the app "out in the wild", it is not necessarily something you want to install on your computer.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"