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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-24-2022 11:57 PM

HP Recommended
Operating System: macOS 12.0 Monterey

I am using HP Scanjet Pro 3000 S2 with my MacBook Pro (13-inch, M1, 2020). Scanner is recognised by the scanning software but fails to scan. I have tried deleting previous drivers/softwares and reinstalled the same after OSX update but nothing works.

I contacted a local expert for advice and have been told that the problem can only be resolved by Hp and/or Apple as HP Scanjet Pro 3000 S2 is designed to work with an intel processor and my MacBook Pro has a M1 processor. 
How do I resolve this issue?

Screenshot 2022-02-25 at 11.53.24 AM.pngScreenshot 2022-02-25 at 11.56.14 AM.png

 

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