Hp all in one does print but doesn't scan

[RayCiSa]

Hello everyone, hope you are doing well, im here trying to search for a solution of an issue i start having at the beginning of the year, suspiciously when i installed Windows 11. I dont know why but when i connect my all in one printer i dont have any issues for print, otherwise with the scanner, for some reason it says is not connected, that i have a "paper jam" when my scanner system does not allow to that cuz is a flatbed one!!!. Ive been really angry cause i need to scan very important documments. Its not about the drivers because when i looked for the latest one, the hp web says i dont need driver because windows provide something for running them. Please i need some help, i just want to throw the printer from the 6th floor

[Dragon-Fur]

@RayCiSa 

Welcome to the HP User Community.

I am sorry you are angry.

True:  Your printer is not supported in Windows 11.  In fact, there are likely not any HP drivers (software) available for any Windows version - the printer is too old and the HP printer software is no longer available.

The Windows built-in drivers support basic print function but not scan.

If the printer is connected to your network,

You might be able to use Windows Scan

Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

• “Get” the application from the Store >  Windows Scan

Another "might work" option -

NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.

Notes

• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Read the Getting Started guide
• Combining files?  Read the Command Line Usage guide > Select Combining and Converting Files
• NAPS2 might support higher resolutions while still using the ADF

Possibly

Paint (mspaint)

Older software – not brilliant – does work for scanning images.                                                        

• Open  Paint
• Optional >> Expand the “white background” area to a size to accommodate your data.  If unknown, try 1300x1300
• File > Select “From Scanner or Camera”
• Select your printer > Follow the prompts to scan and then save your item

 What else?

If you can find no other options, this company specializes in Scan software for unsupported printers.

NOTE:  This reference is FYI and is not intended as an endorsement of the software.

VueScan – Third party software

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP Photosmart e-All-in-One Printer series - D110 

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