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‎01-17-2023 12:06 PM - last edited on ‎01-19-2023 12:29 PM by Retired

HP Recommended
Product: HP DeskJet Plus 4152 All-in-One Printer

When I look in my fax history in the hp smart app on Android it shows my documents blurry but they were crystal clear on my screen when I scanned them. Is history supposed to be blurry for security reasons or were they received this way.

1 REPLY 1

‎02-04-2023 04:14 AM

HP Recommended

Hi @Hmeyler1979,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing blurred fax history issues with HP DeskJet Plus 4152 All-In-One Printer.

I suggest you reinstall the driver and connect the printer to check if that fixes the issue.

 

You can follow the steps under this link to uninstall.

 

Furthermore, you can reinstall using HP Smart App from this link.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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