Hp5400 scanjet - what drivers to use in Windows 10 to enable me to use it?

[Apteconsulting]

Has anyone managed to get a driver for HP5400C scanjet. Don't ant to throw out a perfectly good scanner.

Thanks

[greenturtle]

Hi,

Thanks for using the HP Forums.

There may not be a driver support for Win 10 for your scanjet (presumely a very old model).

Can you try this alternative software instead?

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Let us know if that works.

[Apteconsulting]

Thanks for the post.

Tried running HP Scan Extended but came up with HP Imaging Device was not found.

Under Device Manager showed the HP Scanjet 5400C series scanner found but Status  as below:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

[greenturtle]

Hi @Apteconsulting,

Thanks for your feedback.

Can you try the HP Scan and Capture apps in HP AIO Remote?

HP AiO Remote apps

Follow these steps to get the apps (if it's not already installed) :

1. Go to Windows Store
2. Search for "HP AiO Remote" apps
3. Install the apps.
4. The apps should detect your wireless printer, under the apps, there is a "Scan" function.
5. Click on the Scan and it will direct you to download the "Scan and Capture" apps.
6. After installing, you should be able to Scan.

Hope that helps.

[Chief-1995]

HP Smart cannot scan from this printer. Either the printer does not have a scanner, or HP Smart cannot use the scanner in this printer.

[greenturtle]

Hi,

Seems that the scanner is pretty old that the drivers ae not supporting it.

When was this scanner bought?

Thanks.