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HP Smart on iPad
iOS

 

 

The document is copied in the body of the email.......i want as a pdf attachment to the email

5 REPLIES 5
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@Up410s

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, you wish to email the attachment from "My files" as a pdf to your email,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Are you trying to share the one of the files saved on your phone using HP Smart app in pdf format to your email?

 

HP Smart app is used printing and scanning, however you could perform scan to email and share the file. 

 

For more information, you could refer to this document: https://hp.care/2xY0QmY.

 

Hope this helps,

Keep me posted,

Have a great day 🙂

Cheers 🙂

HP Recommended

I scanned the document on my hp printer/scanner using the hp smart app on my ipad.......the document shows up under my files in the smart app.......while it appears as a pdf there.......i cannot attach it as a pdf to an email....

 

Thanx for the help......

 

HP Recommended

@Up410s

thanks for the reply

 

It looks like you were interacting with @Flower_Bud, but he is out for the day & I'll be glad to help you out. 
I'm Raj1788 & I'm at your service.

 

Could you please check if you can attach any other file to your email.

What app are you using to send the email?

 

Keep me posted,

Have a great day 🙂

Cheers 🙂

Raj1788
I am an HP Employee 

HP Recommended

I am using the hp smart app........it will copy the scanned document in the body of the email but not attach the document as a pdf......

 

ths!

HP Recommended

@Up410s

Thanks for the reply,

 

I suggest you uninstall and reinstall the HP Smart app and Update the Adobe.

 

If the issue persists, Uninstall and reinstall the Adobe.

 

Keep me posted, how it goes.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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