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HP Recommended
HP ENVY Photo 7855 All-in-One Printer
Microsoft Windows 11

I lost the scan icon when I transferred to a new computer.

1 REPLY 1
HP Recommended

@AR2some 

 

Welcome to the HP Community --

 

The Scan icon shortcut is added when the full driver printer software is installed.

 

Separately,

This printer also supports the "new format" stand-alone HP Universal Scan software.

 

The HPUS includes the features supported in HP Scan plus "extras".

 

For example,

The HP Universal Scan Software also includes a "larger" main menu container -- that is, when you open the software, the menu appears larger on the screen.  This "larger view size" allows HP Universal Scan to be used in higher resolution computer screens without having to squint or use a magnifier.

 

Install the full driver printer software to enjoy all the benefits of the Full Feature Software, including support for printing from within Word and other software (for example, Adobe Reader, Photo editing software).

 

Reminder

The HP Universal Scan software, while supported on your printer and Windows 11, is optional.

 

"How to get from here to there"

 

If not done,

Install the Full Feature / Full Driver Printer Software

Open Web Pack Installation - Web Page

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

 

Download, Save, and Install.

After the software is installed, Restart the computer and log in

 

AND / OR 

(Supported on this printer)

 

Open website  HP Universal Scan Full Feature Software 

If needful, choose a different OS > Open all

 

Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack 

After the software is installed, Restart the computer and sign in. 

 

===============================================

 

Once installed, the full driver printer software will have added one of two "container" shortcuts on the Desktop:

  • Printer Assistant - named for the printer model

OR

  • Scan Assistant - named for itself

 

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11

 

and

The full driver printer software, once installed, will have added a shortcut icon for HP Scan

 

The shortcut for HP Scan that is part of the full driver might be named for the printer model.

 

Separately --

Installation of the HP Universal Scan Software adds an "HP Scan" self-named shortcut icon to the Desktop.

 

 

General Example - Printer Assistant / Scan Assistant 

Plus Additional shortcuts for Printer Apps and Software

HP_Printer_Assistant_HP_Scan_Assistant_5HP_Printer_Assistant_HP_Scan_Assistant_5

 

 

General Example - HP Universal Scan - PDF - More > Destination

Important -- "Scan Shortcuts" list is printer model and software dependentHP_Universal_Scan_PDF_More_Destination_1HP_Universal_Scan_PDF_More_Destination_1

 

General Example - HP Envy Photo 7855 - HP Universal Scan Software

Important -- "Scan Shortcuts" list is printer model and software dependent

HP_Universal_Scan_7800_Main_Menu_1HP_Universal_Scan_7800_Main_Menu_1

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Photo 7855 All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.