I can not combine documents when I scan with HP6962

[JSRjojo]

l

[A_Gayathri]

Hi @JSRjojo,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to combine multiple documents into a single file when scanning with your HP OfficeJet 6962 All-in-One Printer, follow these steps:
 

Using HP Smart App: HP printer setup (HP Smart app)

Open the HP Smart app on your computer.

• If you don’t have the app installed, download it from the HP website.

Click the "Scan" tile.

• Select your printer from the list if prompted.

In the scan settings, choose the appropriate settings for Document Type (PDF), Color Mode, and Resolution as required.

Start the Scan:

• Place the first document on the scanner glass or in the Automatic Document Feeder (ADF), and click "Scan."

Add Pages to the Scan:

• After scanning the first page, look for the "+" icon (or an option to add another page).
• Load the next page and scan it. Repeat this process until all pages are scanned.

Save the Combined File:

• Once all pages are scanned, click "Save" or "Done."
• Choose to save the file as a PDF and name the combined document.

Using HP Scan (Windows):

Open HP Scan from your list of installed programs.

Select Scan to PDF from the document type options.

Set the Scan Preferences to include multiple pages:

• Make sure PDF is selected as the format.

Scan Multiple Pages:

• Place the documents in the ADF or manually place them on the scanner glass one by one.
• Select Add Page after each scan to combine documents.

Save the File as a single PDF.
 

Refer to this document: HP OfficeJet 6962 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.