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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-11-2021 09:45 AM

HP Recommended

I can print but not scan.  It says that the scanner is not connected.

Category:
8 people had the same question
3 REPLIES 3

‎11-15-2021 12:00 PM

HP Recommended

@MarilynKlinger

 

Welcome to the HP Support Community.

 

Which Printer do you have? To which device is it connected and how? Are you able to copy?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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‎11-15-2021 12:12 PM

HP Recommended

I have an Office jet pro 9018.

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‎11-16-2021 03:03 PM

HP Recommended

@trbIII

 

Welcome to the HP Support Community.

 

What is the issue you're facing with your Printer.

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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