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‎07-04-2024 05:44 PM

HP Recommended
Product: HP LaserJet Pro 400 color Printer M451dn
Operating System: Microsoft Windows 11

I obtained my Dell with Windows 10. It was announced eligible for Windows 11. I did that. Both HP printers worked with the first Windows 11 switch. Then the 2H22 upgrade question answered required a change in location not 1 or 2 but 3 or 4. With the 2H23 upgrade I LOST use of those  printers and I have asked  several times. I use them with a Windows 10 laptop on the same network. Every time I try to update Windows11, I am denied success.. Is that a truth?

Both are good printers, were functional on my main computer,and work with Windows 10 laptop.

HP Color laserJet Pto MFP M277 dw and LaserJet Pro 400 color M451dm

1 REPLY 1

‎07-05-2024 04:20 AM - edited ‎07-05-2024 04:22 AM

HP Recommended

 All I can suggest is to use or re-install the latest windows 10/11 drivers.  I assume the printers are connected to the modem  and you are NOT bypassing the modem using WiFi direct.

 

m277

https://ftp.hp.com/pub/softlib/software13/COL44392/kj-107661-4/LJ-Pro-200-color-MFP-M276-full-soluti...

 

note there are two types of pro 400

full feature software pro 400 (m401) march 2021  and (m351-m451) March 2021

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