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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-25-2021 01:56 PM

HP Recommended
Product: Asus
Operating System: Microsoft Windows 10 in S Mode

I want to scan wireless/or wired but. My scanner is an HP C4780 with scan,copy and print.  I've downloaded the HP scan app to my Aus windows 10 S but, it's not scanning neither way.  I've tried different ways.  The system tells me that they might not be compatible.  Is there some more I can do?

Category:
1 REPLY 1

‎12-25-2021 04:42 PM

HP Recommended

@itpnazario 

 

Sounds like your printer still requires Flash Player which is N/A now. Please use  HP Scan Extended using the following software


                        https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, for Windows 10:


   (a) Hit Win key,
   (b) Scroll down to HP group/folder,
   (c) Double click "HP Scan Extended"


You can put a shortcut on Taskbar or Desktop


Regards.

BH
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