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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎08-31-2018 05:25 PM

HP Recommended
Product: DeskJet 3755
Operating System: Chrome OS

Hi I'm trying to scan, I know where to put the paper and I see the scan light blinking but what button to I use to scan?  I tried the print button and it scanned then printed what I just scanned.  I should come up on my computer to I can email it.  Please help!  What do I do after i see the flashing scan button?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-01-2018 10:04 AM

HP Recommended

Hi,

You should scan from yoru Chromebook using the Webscan interface as described below:

https://support.hp.com/hk-en/document/c05881028

 

You may print a Network Configuration Page as following to locate the printer's IP / URL Address:

https://support.hp.com/hk-en/document/c05881028

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎09-01-2018 10:04 AM

HP Recommended

Hi,

You should scan from yoru Chromebook using the Webscan interface as described below:

https://support.hp.com/hk-en/document/c05881028

 

You may print a Network Configuration Page as following to locate the printer's IP / URL Address:

https://support.hp.com/hk-en/document/c05881028

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎09-01-2018 02:59 PM

HP Recommended

ShlomIL thanks so much without your help I would only be able to print and that's all.  You're response was right on!  Thank You!!!!!!

Was this reply helpful? Yes No
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