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‎03-03-2023 08:52 AM - last edited on ‎04-26-2023 06:20 AM by HP Administrator

HP Recommended
Product: HP LaserJet Pro 400 MFP M425dn

Hi,

I have a problem with the SMTP server settings for the outgoing e-mail address that are needed to enable the printer to e-mail messages.

dunav1.png

After set the correct smtp server and port, I click "test and save", but don't work this setup

dunav2.png

I checked that the dns record can be resolve.

dunav3.png

Anyone can help me? There is a problem with the printer?

 

Category:
2 REPLIES 2

‎03-03-2023 09:55 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can refer to this post that might be offer you the solution :

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/error-setting-up-scan-to-email-on-hp-laserjet-...

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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‎03-03-2023 10:21 AM

HP Recommended

Ho guardato i video ma non sono riuscita a risolvere

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