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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎09-03-2024 06:25 PM

HP Recommended
Product: HP Scanjet 4890 Photo Scanner

I have a Scanjet 4890 scanner and am trying to find a driver so I can use it with Windows 10.  

Is there a HP Scanner driver available?

 

Category:
2 REPLIES 2

‎09-03-2024 06:59 PM

HP Recommended

WARNING: THE ARCHIVE SITES BELOW ARE NOT HP AND PROBABLY HAVE UNWANTED SOFTWARE THAT WILL DOWNLOAD IF YOU ARE NOT CAREFUL

The following two sites have software for older systems that might not be available at HP. The driverscollection site is recommended more than the .eu one. Do not download any "driver downloader" or "updater". Please examine the buttons to ensure they download the actual driver and not a driver helper. Do not click on any advertisements or any page that has the word "AD"


https://us.driverscollection.com

https://drivers.eu/Printers/HP

https://drivers.eu/PC/HP

Close any popup that has "AD" in it. Download only official HP files. They will start with the two letters SP and have the form
SP153214.exe -or-
SP96885.exe etc.

Let me know if you need more help

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎09-04-2024 09:09 AM

HP Recommended

You can try using the HP Scanjet 4890 with Windows 10 by installing the driver from HP's official website, but please note that support for older scanners might be limited. You could also try using the Windows built-in scanning application or check if a third-party scanning software is compatible with your device. As for performance, if you're using a powerful processor like the Intel Core i9-9900 @ 3.10GHz, your system should handle scanning tasks smoothly once the appropriate driver or software is installed.

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