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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Why can't I just make a copy!!!?

1 REPLY 1
HP Recommended

@xxxbacigalupoxx 

 

I would guess you are using an unknown printer that is out of ink, set to the wrong paper, broken, or otherwise unable to "Copy".

 

Printers are "Printers First" - printers generally include a Copy feature -- the Copy option, like other Printer features, requires that the printer be fully functional.  Caveat:  Copy / Scan and Print use different mechanics - it is possible that printing might work and Copy / Scan would not do so.

 

How to use copy is explained in your printer user manual.

 

You might wish to re-ask your question - provide the required information.

For example

  • Printer model
  • Connection type
  • Ink status
  • Paper Size and Type Selected

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

Product Home

Enter the device type and model name of your HP device

 

Dragon-Fur

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