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- HP Community
- Printers
- Scanning, Faxing, and Copying
- I just want to use the printer as a copy machine

Create an account on the HP Community to personalize your profile and ask a question
07-18-2022 08:46 AM
I would guess you are using an unknown printer that is out of ink, set to the wrong paper, broken, or otherwise unable to "Copy".
Printers are "Printers First" - printers generally include a Copy feature -- the Copy option, like other Printer features, requires that the printer be fully functional. Caveat: Copy / Scan and Print use different mechanics - it is possible that printing might work and Copy / Scan would not do so.
How to use copy is explained in your printer user manual.
You might wish to re-ask your question - provide the required information.
For example
- Printer model
- Connection type
- Ink status
- Paper Size and Type Selected
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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Enter the device type and model name of your HP device