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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ENVY 6000
Microsoft Windows 11

The HP ENVY 6000 printer I'm using will not give me an error message and the light keep repeat lightin especially the left most color ink icon - the internet light is on but the printer will not print - however it wiill print Printer Information Reports - could this be and ink cartridge problem or because I haven't tried to print from laptop scan, copy and print?

My email is [personal information removed]

 

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