• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I need help to set up my hp scan to my email

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Vicky153 

 

Welcome to the HP Community --

 


@Vicky153 wrote:

Product / Model:  ?

Operating System:  ?


I need help to set up my hp scan to my email


HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

===========================================

<  Content removed by author >

 

OK -

Here is "something"...

Imagine for a moment that you have a very new, very nice, top-tier SMTP capable printer for which the complete scan to email how-to details are missing from the printer's user manual.

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

1)  Section General > Email Servers

And, next

2)  Section Scan > Scan to Email

 

Example - EWS - SMTP - Scan to Email

EWS_9135_Scan_to_Email_Default_Options_2EWS_9135_Scan_to_Email_Default_Options_2

 

OR

Mid-Tier or older Top-Tier OfficeJet Pro Printer that supports SMTP Scan to Email

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Scan to Email > Settings / Scan to Email Setup

 

Example - EWS - 9025 - SMTP - Scan to Email

EWS_9025_Scan-to-Email_Setup_6EWS_9025_Scan-to-Email_Setup_6

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

Year of the Dragon 2024

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Vicky153 

 

Welcome to the HP Community --

 


@Vicky153 wrote:

Product / Model:  ?

Operating System:  ?


I need help to set up my hp scan to my email


HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

===========================================

<  Content removed by author >

 

OK -

Here is "something"...

Imagine for a moment that you have a very new, very nice, top-tier SMTP capable printer for which the complete scan to email how-to details are missing from the printer's user manual.

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

1)  Section General > Email Servers

And, next

2)  Section Scan > Scan to Email

 

Example - EWS - SMTP - Scan to Email

EWS_9135_Scan_to_Email_Default_Options_2EWS_9135_Scan_to_Email_Default_Options_2

 

OR

Mid-Tier or older Top-Tier OfficeJet Pro Printer that supports SMTP Scan to Email

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Scan to Email > Settings / Scan to Email Setup

 

Example - EWS - 9025 - SMTP - Scan to Email

EWS_9025_Scan-to-Email_Setup_6EWS_9025_Scan-to-Email_Setup_6

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

Year of the Dragon 2024

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.