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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Microsoft Windows 10 (32-bit)

OMG please help me...I have been trying to get this printer set up my boss just bought and I cannot for the life of me get the scan to email set up. I know it has to do with my smpt and port settings but I am so done with trying to figure out what I have done wrong. Can someone please help me figure out what info I need to input to get this up and running before I get fired for it. 

2 REPLIES 2
HP Recommended

Sorry it didnt list the kind...HP Laser Jet Pro MFP 3101fdw

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@CallACab 

 

First, please read and heed our public service announcement -

 

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Perhaps here

 How to set up ‘Scan to Email’ on HP Color LaserJet Pro & HP OfficeJet Pro printers

 

and here:

 

 User Guide - HP LaserJet Pro MFP 3101-3108 series

Starting on Page 6

AND

PIN information -- Page 77 - Section Things to note when accessing EWS

 

 

-- The following is provided FYI only --

        Use or discard as appropriate.

 

I do not have an example that matches what the user manual describes.

 

What?

I'm not familiar with this printer model / type.

 

Best Case -- Someone answers who has just the information you need.

 

Start...

 

I do have examples of a setup for older InkJet printers and EWS - Create Scan to Email Profile

and

I do have examples of the setup for select newer InkJet printers and select Laser Printers - EWS - Quick Sets

 

True -- the examples are not a match to what is described in your user manual.

 

The content (of the examples) might be at least useful enough to explain the need to set up 2FA on your email provider's security.  Create an App Password to be used in place of the regular email password in your Scan to Email Profile / Quick Set

 

 

Printer_PIN_Entry_2Printer_PIN_Entry_2

 

 

EWS_9025_Scan_to_Email_Setup_8EWS_9025_Scan_to_Email_Setup_8

 

 

FYI  ONLY

 

Alternate Format EWS – Select new InkJet and a few LaserJet printers)

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

1)  Section General > Email Servers

And, next

2)  Section Scan > Scan to Email

 

EWS_9135_Quick_Sets_Email_PDF_1-2_3EWS_9135_Quick_Sets_Email_PDF_1-2_3

 

EWS_9135_Quick_Sets_Email_PDF_3_3EWS_9135_Quick_Sets_Email_PDF_3_3

 

EWS_9135_Quick_Sets_Email_PDF_4-5_3EWS_9135_Quick_Sets_Email_PDF_4-5_3

 

 

 

=============================================

Message Content References

 

 User Guide - HP LaserJet Pro MFP 3101-3108 series

 

HP LaserJet Pro MFP 3101fdw Printer

Digital Sending Standard FeaturesScan to email; Scan to PDF

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP LaserJet Pro MFP 3101fdw Printer  

 

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Dragon-Fur

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