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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Scanjet 4890 Photo Scanner
Microsoft Windows 10 (64-bit)

I have a new compuIer and  need software to connect to my HP Scanjet 4890 in order to send the scanned pictures to file.

1 REPLY 1
HP Recommended

Select window 8.1, should work

https://support.hp.com/us-en/drivers/hp-scanjet-4890-photo-scanner/447376

 

Alternately this application had a free trial period and should work fine.

Scanning software for older scanners. This is a 3rd party solution and requires a license after the trial period

https://www.hamrick.com/vuescan/hp_scanjet_4890.html#technical-information

 


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