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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I had work done on my home computer, and they deleted the desk top app for my HP G4010.

1 REPLY 1
HP Recommended

Hi @Shawn19631,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To download the software for your HP Scanjet G4010 Photo Scanner, follow these steps.

 

  • Go to the official HP Support website: HP Support.
  • In the search box, type HP Scanjet G4010 and press Enter.
  • Choose the correct model from the search results.
  • Select the Software and Drivers section.
  • Choose your operating system from the dropdown menu.
  • Look for the HP Scanjet G4000 Series Software and click on the Download button.
  • After the download completes, run the installer and follow the on-screen instructions to install the software.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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