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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 6968 All-in-One Printer
Microsoft Windows 11

Can I scan multiple photos at once and have them saved individually?

1 REPLY 1
HP Recommended

@DonnaV424 

 

Welcome to the HP User Community.

 

Yes, you can scan multiple photos from the printer flatbed and save them as individual files.

 

If you have not done so,

Download - save - install the Full Feature Software / full driver printer software

Installation package - Information and Download

HP OfficeJet Pro 6960 All-in-One Print and Scan Driver and Accessories 

 

 

HP Scan - part of the full driver printer software - can scan / detect the boundaries of the photos / save as individual files.

 

Place the photos face down on the flatbed - separate each photo enough that the "detect" option can find the boundaries - for example, separate each photo from another by about 1/2 to 1 inch.

 

Set the Page Size = Detect Photos

 

Open the settings in More >

Check each category and adjust the settings - Be sure to check / adjust the settings in More > Destination

Click OK to save any changes and exit a particular sub-menu

When ready, Scan the content

 

Example - HP Scan - Windows - Main Menu - Save as JPEG

9025_HP_Scan_menu_JPEG_More_Image_All_49025_HP_Scan_menu_JPEG_More_Image_All_4

 

 

References / Resources

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

Preparation

  • If using VPN, shut it off to install software
  • Not working?  If the printer software is still / already installed, uninstall it from Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

Reminder:  Windows > Uninstall HP printer software, and then remove the printer from your Devices list.

 

Installation

  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).
  • Right-Click on the installation package and “Run as Administrator
  • If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
  • If using Easy Start > Skip any extra software / offers you do not want (wording varies).
  • After the software is installed, Restart the computer and log in

 

NOTES

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Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet Pro 6968 All-in-One Printer 

Dragon-Fur

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