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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 11

I want to scan and safe a passport size photograph in its original size

1 REPLY 1
HP Recommended

@REM27 

 

Welcome to the HP Community --

 

Scan at the original size and save is generally supported -

Set the passport photo on the flatbed

Scan using a large enough "scan area" to encompass the content you want to save

Remember to set "Detect borders" so you can adjust the edges, if wanted / needed

Optionally Edit the scanned content (and "Done")

Save scanned photo to your computer

 

Example - HP Smart - Windows - Scan - Photo

HP_Smart_Win_Scan_Photo_Save_3HP_Smart_Win_Scan_Photo_Save_3

 

The challenge is printing --

Simple print apps and software do not always include printing in the size you expect or need.

 

 

Paint (Windows) can do this but you do have to calculate the percentage of the print output based on the original size of the photo.

 

Decent photo editing and print software can print your photo in whatever size you want, including tiny passport photo -- and the software does the necessary calculations. 

 

Reference

Irfanview > Brilliant Free Photo Viewing, Editing, and Print Software

 

Irfanview provides an exceptional software experience that can be used for a variety of scan and print tasks, including custom print size, tiles, and the “Mirror” or horizontal flip function, and several other options not found elsewhere.

 

Sample - Irfanview - Custom Print Size

Irfanview_Custom_Print_Size_3Irfanview_Custom_Print_Size_3

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.