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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-30-2018 04:58 PM

HP Recommended
Product: HP Deskjet 2620
Operating System: Microsoft Windows 10 (32-bit)

I have a HP Deskjet 2620 printer with scanner. I want to scan muliple pages to one file. I have checked HP online which says that it can be done to save as PDF, but my scanner has not option or advanced options.  Can anyone help me do this please? Thank you.

1 REPLY 1

‎08-30-2018 05:31 PM

HP Recommended

@Godirect2

 

You may need to lower DPI to be able to see other options.  Please try HP Scan Extended using the following software

     ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, for Windows 10:

(a) Hit Win key,
(b) Scroll down to HP group/folder,
(c) Double click "HP Scan Extended"

Regards.

BH
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