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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎07-19-2024 07:26 AM

HP Recommended

Hi I have just bought the hp smart tank 7005 printer and have set it up and registered etc.

I am trying to copy and id card on to the same page , this is supposed to be able to do from a button on the printer ( ID button) but nothing happens when you press the button. Please can someone help?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2024 10:20 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Here's some resources on ID copy that would be useful for the printer model:

https://www.youtube.com/watch?v=vaLas4SLGOo

 

https://www.youtube.com/watch?v=9N329qmOX0w

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgXU-6XKW95YOuRgWahD-0y

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎07-19-2024 10:20 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Here's some resources on ID copy that would be useful for the printer model:

https://www.youtube.com/watch?v=vaLas4SLGOo

 

https://www.youtube.com/watch?v=9N329qmOX0w

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgXU-6XKW95YOuRgWahD-0y

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
1 person found this reply helpful
Was this reply helpful? Yes No
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