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- Internal processing error when i push scan on printer

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01-06-2023 02:11 PM
Product: HP OfficeJet Pro 7720 Wide Format All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)
Trying to scan a document to email and when i touch the email it says Internal Processing error. Please manually check firmware updates. I have unplugged the printer for 2 minutes completely. Held power button down to try and reset. I have done the scan doctor and says up to date. This has never happened before and am stumped
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