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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 7720 Wide Format All-in-One Printer
Microsoft Windows 10 (32-bit)

Trying to scan a document to email and when i touch the email it says Internal Processing error. Please manually check firmware updates. I have unplugged the printer for 2 minutes completely. Held power button down to try and reset. I have done the scan doctor and says up to date. This has never happened before and am stumped

1 REPLY 1
HP Recommended

@Knowmaas

 

Welcome to the HP support community.

 

Did you scan a document to the computer and check if you are facing the same issue?

How are you trying to Scan to email?

Sandytechy20
I am an HP Employee

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