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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-13-2018 06:52 PM

HP Recommended
Product: Officejet 6500 E710n-Z
Operating System: Microsoft Windows 10 (64-bit)

The pop-up "SCAN TO COMPUTER NO LONGER ACTIVATED" KEEPS POPPING UP .   This funcction works fine, but the PC doesn't think so.  I have downloaded and reinstalled the driver and apps.   I have run print and scan Dr.  No problems have been found and as I said the printer works just fine.  This does not happen on my WIN XP PC.  Looks like another WIN 10 "gotcha".  Any help in turning this irritating pop up off would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2018 07:38 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

If you do not use the Scan to Computer feature often, then disable that.  The pop up will ceased.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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4 REPLIES 4

‎02-13-2018 07:38 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

If you do not use the Scan to Computer feature often, then disable that.  The pop up will ceased.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎02-14-2018 07:57 AM

HP Recommended

Many thanks.  This I'll try.

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‎06-07-2018 03:00 PM

HP Recommended

Surely HP knew Windows 10 was coming for a long time.  Yet we still have this irritating pop up.  Why doesn't HP create a fix and send it to us in the next version?  Maybe HP doesn't know how to stop the pop up either?  In that case woe to the testing people who let this one through.

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‎06-08-2018 07:54 AM

HP Recommended

Concur!!!  C'mon HP you are better than this!

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