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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-01-2024 07:35 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I recently bought an HP Smart 615 wireless printer. I am not sure if the scan to email feature is only available using the smart app. I have experienced other printer brand where you can directly send the scanned document to an email address without using the app. I've tried opening the EWS scan feature and it says web scan is not available. Is it really not available or i just need to configure something?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-01-2024 10:43 AM

HP Recommended

Hi,

Scan to Email options are available for select HP models only, the Smart Tank 615 does not offer any such capability.

 

You may scan to Email from the HP Scan software on your computer, assuming you have an Email Client such as Microsoft Outlook setup and configured on your PC, not natively from the printer screen.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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2 REPLIES 2

‎01-01-2024 10:43 AM

HP Recommended

Hi,

Scan to Email options are available for select HP models only, the Smart Tank 615 does not offer any such capability.

 

You may scan to Email from the HP Scan software on your computer, assuming you have an Email Client such as Microsoft Outlook setup and configured on your PC, not natively from the printer screen.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-04-2024 08:32 PM

HP Recommended

Thank you for confirming that the subject model is not capable of the direct scan to email!

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