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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 6960 All-in-One Printer
Microsoft Windows 11

The scanner lamp is broken. Looking for a used lamp. Is the scan lamp suitable (HP p|n J7K33-40008) to HP OfficeJet Pro 6960?

1 REPLY 1
HP Recommended

Hi @Vltsk,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

We have limited support here to answer this question. I recommend you to contact our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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