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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-11-2020 11:58 AM

HP Recommended
Product: All in one 9025
Operating System: Microsoft Windows 10 (64-bit)

When using scan to email in smart tasks, the scan always defaults to 300 dpi and color. This results in huge files. Every time I scan I have to use the printer display to change the settings to 200 dpi and grayscale. Even with these settings the pdfs are a lot more megs then if I scan off of an Okidata All in one. Regardless, it would save me a bunch of time if we could set the default scanner settings within the smart task to grayscale and 200 dpi. For the life of me I can't see any way to do that and have not found an answer on the web. Looking for some help here. Thank you.

1 REPLY 1

‎02-12-2020 01:28 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.  Sharing with you some resources to help you scan a PDF file in a small filesize.

Can you download and install the FULL featured printer software from HP for your operating system.


This resource shows you how to scan and save a small PDF file(size).

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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