Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
New member
1 0 0 0
Message 1 of 2
Flag Post

Issues with printing & scanning on deskjet 1050

HP Recommended
HP deskjet 1050 J410
Microsoft Windows 10 (64-bit)

Hi All,

I am having issues with my Deskjet 1050 printer Have installed the Print & Scan doctor, ran same with no issues popping up but the test print will not print. Scanner too will not scan comes up with an error msg asking to chk the connectivity. have reinstalled software but to avail, problem still persists. Have even used another printer cable but no success. Any suggestions on this 

HP Support Agent
HP Support Agent
18,914 18,916 1,347 1,557
Message 2 of 2
Flag Post
HP Recommended

@kenmiranda, Welcome to the HP Support Community!


I understand you are not able to print from the computer. Let us try these steps:


Make sure the cable is directly connected between the PC and the printer.

The use of a USB hub is not recommended. 

Do you have an Anti-virus/firewall installed on the Mac? If yes, disable the same for time being.


Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.


Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation