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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9010
Microsoft Windows 10 IOT

Hi everyone,

Hope the someone can help me out...

If I scan more than one page with the "Scan to PC" function, every page will be sent separately and not in one document with more than one page. How can I receive e.g. a 5-pager as one single document to store that easily in my folders?

Many thanks for your help.

Lars

2 REPLIES 2
HP Recommended

@Lars1805 

 

In general, I think this should work if you have previously installed the Full Feature Software / full driver on your computer.

 

OR

One easy-to-use alternate solution if you are willing / able to scan from your computer...

 

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan > Webscan

 

 

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

 

If the printer is on the network,

If the EWS feature is available on your printer,

 

>>> First Time Use Only:  Enable Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

 

Use Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF
  • Click Start Scan to scan your document / image using Webscan
  • After the scan is complete, Save the scan to your computer.

 

Example - Webscan Menu / Options

EWS_9025_Webscan_2EWS_9025_Webscan_2

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9010 All-in-One Printer 

 

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Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Many thanks for your fast response. Have done the settings to scan from my computer. It works but it is not the easiest way. However... If I have more than one page i can use this function now.

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